Diablo 4 Crashes or Freezes: How To Fix

August 2024 ยท 4 minute read

A step-by-step guide to fixing crashes and freezing in Diablo 4 on PC, PS4, PS5, Xbox Series X/S, and Xbox One consoles.

First Published August 21, 2023, 06:42

Is Diablo 4 crashing or freezing for you on PC or consoles? Then you've found the perfect guide to help you through these issues so you can return to Sanctuary and continue slaying the followers of Lilith.

This article features step-by-step instructions on how you can potentially fix crashes and freezing issues in Diablo 4.

Update on 21 August 2023: We've updated this article with the latest fix for the possible crashing or freezing issues in Diablo 4.

How To Fix Diablo 4 Crashing or Freezing (PC)

Blizzard has provided six steps you can take if Diablo 4 keeps crashing or "locking up" on your PC. Check them out below:

  • Make sure your computer meets the Diablo IV System Requirements. Please note: The game will try to run even if the system doesn't meet our system requirements. This can cause unknown bugs, crashing, or performance issues that may not have a resolution. 
  • Run the repair tool to repair any damaged game files.

  • Those steps might help those experiencing Diablo 4 freezes and crashes during the Open Beta weekends, but what about the gamers on consoles?

    Diablo 4 Crashing on Consoles: Any Fix?

    At the time of writing, there is no way to fix Diablo 4 crashing issues on consoles. This includes PS4, PS5, Xbox One, and Xbox Series X/S consoles. You can, however, redownload the Diablo 4 beta files, which is roughly 45 GB.

    Furthermore, if your console crashes or freezes not only in Diablo 4 but other titles, we suggest contacting your gaming hardware supplier/store, as it might be faulty. Lastly, remember to always give your console some room to breathe. High heat in enclosed spaces could result in crashes while playing any game, including Diablo 4.

    If all else fails, we suggest contacting Blizzard Customer Support to report an issue and find out if others are experiencing the same Diablo 4 crashes.

    Learn more about how Blizzard has crafted the world of Sanctuary and the enemies you will find in Diablo 4 below.

    Hopefully, this guide will have Diablo 4 players alleviate some crashing/freezing issues. We will endeavor to update this article once more fixes become available, so stay tuned!

    For more Diablo 4, be sure to check out our dedicated section or some of our Guides & Tutorials just below:

    Diablo 4 Season 2 Guides

    Class Builds & Tier Lists

    Tech Guides & Fixes

    World, Maps & Locations

    Diablo 4 Items & Slots

    Achievements/Challenges

    Legendary Aspects

    Strongholds

    Bosses

    Gameplay Systems

    The Story, Lore & Characters

    Diablo 4 Season Guides

    Our section keeps growing, so check for new guides daily! Don't forget to pick up one of the Diablo 4 Editions and join the fight to save Sanctuary soon.

    Wessel Minnie

    Written by Wessel Minnie

    Wessel is a former member of Bravado Gaming, a top South African esports organization, and a former editor at GLITCHED.online. He can also be found on HLTV discussing everything CS esports.  When he's not writing or editing, Wessel is clicking heads in Counter-Strike 2, pondering over the best Diablo 4 builds for each class, or venturing into the Lands Between of Elden Ring for the umpteenth time. He loves ARPGs and any SoulsBorne title he can get his mitts on, but feel free to email or drop him a message on social media with any interesting gaming-related topics you think he might enjoy.

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